@NealWH wrote:
Hi,
For the game I'm working on, we've released a prototype a few months back. One of the few persistent issues that has been found is that on certain pcs it displays a white screen with background sounds and never displays an image. I unfortunately do not have a pc that reproduces this problem at present so am struggling to know exactly the cause (there's a thread about it here https://itch.io/t/80599/game-starts-but-screen-is-white that suggests the issue is down to integrated/dedicated graphics cards on laptops but that could be coincidental). It seems that in some cases forcing the game to use the integrated graphics card fixes the issue but it doesn't seem an ideal fix and may become more problematic when the game uses more rendering capabilities that might stretch the integrated card... (speaking of which, is there a way to try and force a particular graphics card to be used in that situation or is it down to user control in that case?). The version available online uses monogame 3.5 but I have locally upgraded to 3.6 and supplied it to someone affected and they are still encountering the problem.I was wondering if anyone else might have encountered this problem and have a suggestion? I've tried my best to search through other threads and generally online but have come up blank apart from an unanswered post in 2015 (http://community.monogame.net/t/white-screen-after-window-size-change/6201) which might or might not be related...
Thanks,
Neal
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